Conditions and useful information

Useful information

Check in

From 15:00 to 21:00

Reception is open until : 9pm in the winter or 10pm in the summer
In the cas of a late arrival your key will be on the reception counter. 

  • Winter : January to April inclusive + from October to December inclusive.
  • Summer : May to September included.

Check out

From 07:00 to 11:00

Cancellation

Free cancellation until 00:00, 2 day(s) before your arrival

Cancellations outside the limit incur a charge of 100 percent of the reservation

Cancellation fees in case of no show or cancellation beyond the deadline, before or during the stay:

  • For reservations of 1 to 2 nights: 100% of the total amount of the balance will be charged on the credit card provided.
  • For bookings of more than 2 nights: 50% of the total amount of the balance will be charged on the credit card provided.

General cancellation policy applicable on all rates, excluding special rates that specify specific cancellation policies

WIFI

WIFI is available without charge

Breakfast

Breakfast available for €9,50

Breakfast at €5,00 for children under 7

Parking

Onsite parking

Onsite parking at €10,00

Please reserve your parking space before arriving

Le garage

he hotel has a paying private garage. It is best to reserve your parking space at the garage when you book your room, as space is limited.

It is open and closed only by the hotel reception.

Opening hours for the parking  7:30am - 9:00pm 

The hotel is not responsible for any theft or damage to the vehicle and / or valuables left inside.

Parking around the hotel

Covered public parking in Saintes Centre is a 2 minutes walk from the hotel
Near the hotel, outdoor parking spaces with parking meters are available:

Monday to Friday

Weekends and bank holidays

Paying :  09:00am to 6:00pm
Free : 6:00pm to 9:00am

Saturday paying from 9:00am à 12:00pm

Free Saturday afternoon, Sunday and public holidays

 

WARNING !! ·
The 1st Monday of each month Parking is prohibited  from Sunday evening to Monday on the Cours National & Avenue Gambetta. Arriving at the hotel on the 1st Monday of each month is slightly modified :  you must go through Rue Victor Hugo, the secret code to access this pedestrian street will be given to you on your arrival date.

Market every Wednesday and Saturday:  Parking is prohibited  from the evening before (Tuesday Friday) on the "Place de la Cathedral St Pierre".

Children

Children stay free in parents' room up to 12 years

Extra beds available on reservation for a supplement of €12,00 / night

Baby cots are available on reservation

Animals

Animals are accepted

Animals incur a charge of €8,00 / animal / night

Tourism tax

€1,10 (per person, per night)